Terms & conditions
General
These Terms & Conditions apply to all orders, products, and services offered through our website. By placing an order, you agree to these terms.
We reserve the right to update or modify these Terms & Conditions at any time. The version published on our website at the time of your order will apply.
Products & availability
We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur.
All products are subject to availability. If a product is unavailable after placing your order, we will inform you as soon as possible and offer a suitable solution, such as a replacement or refund.
Pricing
All prices listed on our website are in Euros (€) and exclude VAT unless stated otherwise.
We reserve the right to change prices at any time. However, the price confirmed at checkout will always be honored for your order.
Orders & acceptance
Once you place an order, you will receive an order confirmation by email. This confirmation does not guarantee acceptance of the order.
We reserve the right to refuse or cancel any order for reasons including, but not limited to:
Product availability
Errors in pricing or product information
Suspicion of fraud or unauthorized transactions
If your order is cancelled after payment, you will receive a full refund.
Payment
All payments must be completed using one of the secure payment methods offered on our website.
Orders will only be processed and shipped once payment has been successfully received.
Shipping
We aim to dispatch orders within the indicated timeframe. Delivery times are estimates and may vary.
We are not responsible for delays caused by shipping carriers or external circumstances.
Returns & refunds
Our return and refund policy is outlined on our Shipping & Returns page.
Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
Our liability is limited to the amount paid for the product in question.
Warranty & defects
If a product is defective or does not meet reasonable expectations, please contact us as soon as possible.
We will assess the issue and provide an appropriate solution, such as replacement or refund.
Intellectual properties
All content on this website, including text, images, branding, and design, is the property of the company and may not be used, reproduced, or distributed without permission.
Privacy
We respect your privacy. Personal data is handled in accordance with our Privacy Policy.
Governing law
These Terms & Conditions are governed by the laws of the Netherlands.
Any disputes will be submitted to the competent court in the Netherlands.
Contact
If you have any questions regarding these Terms & Conditions, please contact us through the contact form on our website or via our customer service. n